And so we might hold weekly, hour-long one-on-one conversations—and yet still walk out of each one not feeling that the level of trust has increased. Building trust feels slow. Or we may even avoid having the conversations in the first place because it feels like too much work—there are features to build and products to ship.
In reality, trust comes from making implicit things explicit—and huge levels of trust can be built over even a 30-minute conversation.
Trust comes from asking powerful questions that get at what's actually important to the other person. It comes from clearing the stories and assumptions we make up that add friction and hold us back from what's actually true. It comes from delivering real and honest feedback that demonstrates you truly care about the other person's success.
This might seem like a mystical art—we used to think so too.
But in the past year, we've trained with the Coaches Training Institute to be leadership coaches, and we've coached people ranging from tech leads and managers to directors, VPs, and CTOs.
And we've discovered something important:
The keys to building strong relationships are both teachable and learnable.
Those keys have completely transformed how we and those we work with build teams and build products. And we want to share them with you.
We've designed this experiential leadership workshop to be taken in pairs, so you'll need to sign up with a friend or co-worker. It can be with anyone you have some shared context with—for example, a peer, a tech lead, an engineer, a product manager, a designer, a manager, or anyone else you work with.
You'll each learn tools for how to have powerful conversations that deepen and build trust—whether it's with teammates, direct reports, or managers. Through a series of demos, exercises, and discussions, you'll leave feeling confident and empowered to turn any source of tension into an opportunity for deeper trust.
You'll also participate in paired exercises where you'll use your shared context as material to learn and practice deeper types of conversations. As a side effect, you and your friend or co-worker will also take away an increased level of trust in the relationship. And you'll be able to leverage that trust to create more powerful results in any future projects that you do together.
• How to ask powerful questions,
• How to listen for someone else's values,
• How to coach other engineers,
• How to explicitly design your relationships as alliances,
• How to give real feedback that simultaneously grows trust and increases performance,
• How to clear up assumptions to reduce friction and resolve tension,
• And more.
Limited spots are available.